The Help Desk
Medical Packages
Medical spectrum
Monet (Doctor's Desktop, MediMin)
Functions used by respondents
| Appointments | 1 | Billing | 2 |
| CPI Handouts | 1 | Full Consultation Records | 1 |
| HIC Medclaims | 2 | Networked | 2 |
| Pathology Downloads | 2 | Patient Education | 1 |
| Patient Health Summaries | 2 | Prescriptions | 2 |
| Recalls | 1 | Referral Letters | 2 |
| Travel Information | 1 | Waiting Room Times |
Other Functions
| Graphics(ECG/photograpghs,ect) - Solo GP, 01/12 7:08 |
| Practice and Clincal Demographic Data - Group GP, 1/1/99 19:41 |
| email between various doctors & receptionists in our practrice. reminders for checks needed days to years ahead. - Group GP, 21/4/00 3:31 PM |
Costs of Installation & Ongoing Costs
| approx $15,000 installed, 'service' fee $1,000per year. - Solo GP, 01/12 7:08 |
| Hardware + software including cabling, installation > $50,000 so far. 13 PC's + server, printers etc - Group GP, 3/1/99 22:30 |
| Instillation cost Fairly high - Group GP, 1/1/99 19:41 |
| $17000 if I remember correctly - Group GP, 21/4/00 3:31 PM |
| On comparison with old program really good. Old program was Medimate - Group GP, 30/4/00 9:34 PM |
| ONGOING COSTS HIGHER THAN EXPECTED ROUTINE MAIANTENACE COSTS HIGH - Group GP, 3/10/2000 10:47 AM |
Time involved in establishing the package
| Installation & training over one weekend. - Solo GP, 01/12 7:08 |
| Accounting 1-2 mts Clinical - > 12mts still continuing - Group GP, 3/1/99 22:30 |
| Installed over 24 hours with 3 days of onsite tuition Some minor bugs ironed out over weeks - Group GP, 1/1/99 19:41 |
| shown on day 1 & started within an hour. Fine tuned subsequently. I showed a locum (who'd never used a computer before) how to do it one Sunday night, in 2 hours. He did fine. (with some receptionist help, here & there. - Group GP, 21/4/00 3:31 PM |
| Installed Sat arvo went live Monday morning, with no problems. - Group GP, 30/4/00 9:34 PM |
| TIME REQD UNDERESTIMATED - Group GP, 3/10/2000 10:47 AM |
Level of Support received from developers
| Very good - Solo GP, 01/12 7:08 |
| We have a contract with a support consultant and availability excellent however takes a long time to sort out problems - Group GP, 3/1/99 22:30 |
| Very good support from Spectrum High Knowledge of Product means most problems solved on phone - Group GP, 1/1/99 19:41 |
| Very good - Group GP, 21/4/00 3:31 PM |
| Excellent, only a phone call away. They dial in if it can't be fixed over the phone. Staff great - Group GP, 30/4/00 9:34 PM |
Functionallity & Benefits of the Sytem
| Great - Solo GP, 01/12 7:08 |
| OK if you want to be 'paperless' however if some doctors still using manual system then printing out hard copies is slow and frustrating. System not designed for 'dual' system. - Group GP, 3/1/99 22:30 |
| Total product including all Clinical and Billing functions - Group GP, 1/1/99 19:41 |
| Excellent. We use a network with a server, 2 PCs on front desk, & 6 PCs for (2 rooms each) 3 doctors. fast & effective. - Group GP, 21/4/00 3:31 PM |
| Totally paperless office - Group GP, 30/4/00 9:34 PM |
Suggestions and Improvements
| Upgrade to 32 bit system. Make it easier to print out hard copies of clinical notes, referal letters and request forms. - Group GP, 3/1/99 22:30 |
| Minor improvements to Clinical notes always possible Good suggestion method to ask for these - Group GP, 1/1/99 19:41 |
| I wish it printed Drug sheets for use in Hospitals & Nursing homes (like MD does.!) - Group GP, 21/4/00 3:31 PM |
| Any suggestions taken on board with a solution forthcoming. - Group GP, 30/4/00 9:34 PM |
Other comments. To whom would you recommend the Package
| For large practices where all doctors will use complete clinical records. - Group GP, 3/1/99 22:30 |
| Could be suitable for any GP setup who is interested in working towards full clinical computing - Group GP, 1/1/99 19:41 |
| Excellent for a group practice. I am ver happy we bought this 'brand'. - Group GP, 21/4/00 3:31 PM |
| Any gp or specialist. Have been using it for 2 years now and no major problems. User friendly and quick to pick up bo both Dr's and Office staff. - Group GP, 30/4/00 9:34 PM |
Software used in conjuction with this package
| nil - Group GP, 1/1/99 19:41 |
| Package does it all. - Group GP, 21/4/00 3:31 PM |
| OMNIPAGE PRO PAGEKEEPER PATIENT WISE STAR OFFICE TRACKER MERCK MANUAL - Group GP, 3/10/2000 10:47 AM |
| Functionality | 9 | 6 | 9 | 10 | 9 | 10 | 6 | 8 |
| Ease of Use | 10 | 6 | 9 | 10 | 9 | 10 | 6 | 8 |
| Reliability | 10 | 6 | 9 | 9 | 9 | 9 | 6 | 8 |
| Value | 5 | 4 | 6 | 10 | 8 | 10 | 6 | 7 |
| Overall Score | 9 | 6 | 9 | 10 | 9 | 10 | 6 | 8 |
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Richard Tan, rtan@gpnetwork.net.au Norm Miller, nmiller@cyllene.uwa.edu.au Don Radford, dradford@midcoast.com.au Stuart Rumble, tsrumble@ozemail.com.au Ian Truscott, itruscott@gpnetwork.net.au Jo Woodward, drross@tpg.com.au DR VAN BAVEL, |
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