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About MedAu
Survey Results
Number of Respondents - 3

Functions used by respondents
Appointments1 Billing1
CPI Handouts Full Consultation Records
HIC Medclaims1 Networked1
Pathology Downloads Patient Education
Patient Health Summaries Prescriptions
Recalls Referral Letters
Travel Information Waiting Room Times

Other Functions

Word processing. Practice Management reporting. consultation time contol & logging. This allows more accurate billing & stops arguments with patients. - Solo GP, 7/1/99 17:34
Patient and referring doctor details are able to be transferred to Microsoft Word for reporting back to referring doctor - Specialist Practice, 5/4/00 4:56 PM

Costs of Installation & Ongoing Costs

Installation took one full day. Support is expensive @ $750/yr. However it is optional & not realy needed for those with prior Acct pack experience. - Solo GP, 7/1/99 17:34
Good - Specialist Practice, 5/4/00 4:56 PM
Very expensive in my opinion. - Specialist Practice, 31/8/2000 9:32 AM

Time involved in establishing the package

1 day - Solo GP, 7/1/99 17:34
Two days - Specialist Practice, 5/4/00 4:56 PM
The initial set up was quick, but Medilink's ability to answer my queries took 2 years. - Specialist Practice, 31/8/2000 9:32 AM

Level of Support received from developers

Support is good & quality. - Solo GP, 7/1/99 17:34
The support could be much better. We have alerted them to problems since May 1999 and they are still not fixed - Specialist Practice, 5/4/00 4:56 PM
Appalling - Specialist Practice, 31/8/2000 9:32 AM

Functionallity & Benefits of the Sytem

Generally good but could easily be made better. - Solo GP, 7/1/99 17:34
Medclaims is creating a lot of inaccuracy in the reports that come out eg audit trails and batch exception reports - Specialist Practice, 5/4/00 4:56 PM
When it works well, it's okay but when you have a problem it's bad - Specialist Practice, 31/8/2000 9:32 AM

Suggestions and Improvements

Yes, quite a number. - Solo GP, 7/1/99 17:34
Need an area to be able to print labels for referring doctor addresses. Need to fix the bug that causes incorrect reports from Medclaims - Specialist Practice, 5/4/00 4:56 PM
I feel that Medilink back up could be better, but then I am not prepared to pay $750 for something that I feel I would use only occasionally - Specialist Practice, 31/8/2000 9:32 AM

Other comments. To whom would you recommend the Package

With minor further modification this program could be excellent for GPs. - Solo GP, 7/1/99 17:34
At the moment, no-one - Specialist Practice, 5/4/00 4:56 PM
I think above says it all. - Specialist Practice, 31/8/2000 9:32 AM

Software used in conjuction with this package

PC Anywhere, Word, Medclaims. - Solo GP, 7/1/99 17:34
Medclaims Microsoft Word - Specialist Practice, 5/4/00 4:56 PM


Scores
Functionality 7 6 6 6
Ease of Use 8 6 8 7
Reliability 9 2 10 7
Value 5 2 9 5
Overall Score 7 2 10 6

Users
R. Drewitt Smith, rimika@lisp.com.au
Sue Sullivan, sue_sully@hotmail.com
MARYANN MASTERS, dreweaver@bigpond.com

Click here to contribute your responses

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This page was last built on 18/7/2001; 7:19:08 AM.
It was originally posted on 8/1/1999; 10:06:55 AM.
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